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FAQs

Common questions

FAQs

FAQs

Your most common questions

What is Shampagne Allure and what do you do?

Shampagne Allure connects our customers with beauty professionals who are qualified and experts within their field. We have a range of services that are popular within the beauty industry and our aim is to provide a Luxury 5- star service to each customer in the comfort of their own home. Our Therapists can come to your Home, Office, Hotel and any particular Venue ( we operate anywhere in London between Zones 1-6 ).

How to book

Using our online platform, browse through our treatments and book your desired appointment to your desired location.

A confirmation email will be sent to you confirming your Appointment, Time, Date, Location & Therapist ( please check your emails straight away for confirmation of your booking )

Your Therapist will arrive with all products and equipment needed for your booking.

When can I book an appointment?

You are free to book an appointment 24 hours in advance at the minimum however for treatments which include our “Champagne service” we recommend that you book between 24- 48 hours so that we can ensure your therapist are able to deliver this service along with your treatment.

How do I pay for an appointment?

You will be charged by Debit Card for your booking once your booking and Therapist has been confirmed.

What is your minimum spend?

Our minimum therapist call out fee is £40

All of your therapists are booked at the time I want my appointment, can you help?

We may have other therapists available please contact our customer service team on 0207 101 4276 and we’ll be happy to help.

I just want a treatment I do not want your 'champagne service' can I still book?

Of course! You will have the option to NOT partake in this service, by simply not selecting the option via your cart menu before checkout.  If you would like to try this service you will have to manually select this as per your cart menu before checkout.